Frequently Asked Questions (FAQs)

Visit in the upper right corner click on create an account. Fill out the information accordingly, click start shopping to create your Stodola’s IGA personalized online order. To add items use the + (plus) button on the bottom of each item, if you change your mind and want to delete an item you can use the – (minus) button to delete the item. Once your done shopping, click on your shopping cart select checkout in the drop down and securely check out. After you’ve checked out you’ll receive an order confirmation email stating that your order has been placed.
Yes, if the order hasn’t been shopped yet. Go to your account click on “my orders” from the left side list. Select the order you’d like to make changes to. Then select the red add to order button, from there you can search and add the items to your existing order. Lastly, you’ll need to update your payment when you are finished, so we can then shop your order. If you make any additions a new hold in addition to the first amount being held will be added to your card. This will fall off in 1-3 business days after your order has processed.
No, unfortunately all online order’s must be submitted through the website, by downloading the Freshop App.
We try our best to offer as many items that we offer in-store online, we will be working on adding more items to this data base to create an even better online shopping experience for our customers.
We have 2 reserved spots for online order pickup. They are located to the right side of the building.
Yes, if you let the store know by either including this in your notes or by calling the store directly.
Each item you add to an online order will show us the UPC or a picture of the item, but if you’re looking or something with specific specification then your able to add a note to each item to let us no how you would like us to shop the item.
Once you’ve placed an order, you’ll receive an email stating that your order has been received and informing you of the date and time of when it will be available for pickup.
You can pick up your groceries as soon as you receive your email confirming your order is ready for pickup, please wait until you’ve received this email. We offer the online service Monday through Sunday, between the hours of 11:00 AM and 6:00 PM except for some holidays being excluded.
Discounts and coupons that are not found in our weekly ad are currently not available for online orders.
Yes, all of our weekly ad promotions and coupons will be applied automatically and will be able to be viewed on your final receipt.
At this time, we can only accept all major credit cards. At this time we do not accept, EBT, e-Wic, gift cards, or SCRIP. Sorry for any inconvenience.
We will only except returns with the items original receipt. Sorry for any inconvenience.
We temporarily authorize your card for the higher of $5 or 10% of the item total. It helps account for charges like bottle deposit, final sales tax, and items sold by weight. As soon as your order is complete, we charge your card for exactly what was in your final order.
The final amount will be charged to your card, once you’ve picked up your order.
When you pickup your online order your final receipt will be attached to your order.
No, currently our shoppers do not accept tips.
Not at this time, sorry for any inconvenience.
No, All items must be added online before your order is in progress.